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how to
This guide shows you how to purchase, connect and use the WisePad 3 Card Reader with the tudoo platform.

1. Purchase your card reader

    1. Click on Shop.
    2. Click on the + icon next to WisePad 3 Reader to select how many card readers you wish to purchase. 
    3. Click on the  Checkout button.
    4. Click on Edit Address if you’d like to change where the readers will be shipped to.
    5. If you’d like to pay with a different card click on Edit Card to make changes.
    6. Click Confirm Purchase to complete the transaction.

Your purchase is now complete and you should receive your order within 7 working days.

If you require any further help with this step please contact us.

2. Connect the reader

    1. Turn the reader on.
    2. Ensure the reader is not currently connected to another device.
    3. Check the bluetooth settings of the device you want to connect to and make sure the reader is NOT connected this way.
    4. Go to Orders from the dashboard and select the Cog Icon in the top right.
    5. Select Reader Config from the Orders Config dialog.
    6. Select the reader you want to connect from the Card Readers screen.
    7. Wait for the reader to update (if required).
    8. Once connected the reader will show Connected.

If you require any further help with this step please contact us.

3. Charge the Customer

    1. Select the + icon on the top right of the Orders screen.
    2. Select Add Order.
    3. Populate the order then select Create Order.
    4. On the order dialog select Card then Reader as the Payment Method.
    5. Select Charge to send the amount to the reader.
    6. Instruct the customer to tap or insert their payment card on the reader to pay.

If you require any further help please contact us.

Questions?
We’ll call you back within the hour.
Questions?
We’ll call you back within the hour.
Questions?
We’ll call you back within the hour.